Privacy Policy

INTRODUCTION

This Privacy Policy informs you of who we are, how information is collected about you, how we store that information, and what that information is utilised for, with whom your information is shared, and whether it may be transferred outside the European Economic Area (‘EEA’).

We are committed to protecting your personal data.

For the purposes of this privacy policy and all personal data, you are the Data Subject and Greenland (United Kingdom) Investment Limited are the Data Controller.

WHO ARE WE

Greenland (United Kingdom) Investment Limited is the parent company of a number of companies such as Greenland RAM (London) limited and Greenland Hertsmere (London) Limited.

The full list can be found below along with their associated websites.

Greenland (United Kingdom) Investment Limited is the data controller for all the organisations within the group. This means that Greenland (United Kingdom) Investment Limited determines what data is collected by each company within the group, how this data is going to be used and how this data is protected.

ASSOCIATED COMPANIES

Company Name	Website	Trading Name	ICO Registration
Greenland (United Kingdom) Investment Limited		Greenland Group	ZA273740
Greenland RAM (London) Limited	http://www.theramquarter.com	The Ram Quarter	ZA274247
Greenland Hertsmere (London) Limited	https://spirelondon.com	Spire London	ZA274249

It includes personal data that is collected through our websites, by telephone and through any related social media applications.

WE COLLECT PERSONAL DATA FROM YOU FOR ONE OR MORE OF THE FOLLOWING PURPOSES:

To provide you with information that you have requested or which we think may be relevant to a subject in which you have demonstrated an interest;
To initiate and complete commercial transactions with you, or the entity that you represent, for the purchase of products and/or services;
To fulfil a contract that we have entered into with you or with the entity that you represent;
To ensure the security and safe operation of our websites and underlying business infrastructure, and
To manage any communication between you and us.

USE OF COOKIES

We use Cookies on our websites. Please find our cookie policy here:

PROCESSING PERSONAL DATA & DATA RETENTION

PURPOSE	INFORMATION CATEGORY	DATA COLLECTED	PURPOSE	LAWFUL BASE OF PROCESSING	DATA SHARED WITH.	RETENTION PERIOD
To Provide you information	Subject matter information	Name, Company name, Telephone Number Geographic location, email address	To provide information on the services you have requested	Consent	Internally	7 Years from the date the information is collected. 6 months if marketing email is left unopened.
Purchase of a Property (LEASEHOLD)	Subject matter information	Name, Address, Email, Telephone Number, Financial Information	To fulfil a contractual requirement	Contractual Obligation	Internally	999 Years
Purchase of a Property (FREEHOLD)	Subject matter information	Name, Address, Email, Telephone Number, Financial Information	To fulfil a contractual requirement	Contractual Obligation	Internally	12 Years
Rental of Property	Subject matter information	Name, Address, Email, Telephone Number, Financial Information	To fulfil a contractual requirement	Contractual Obligation	Internally	7 years after last contract ends.
Marketing	Subject Matter Information	Names, Telephone Number, Geographical Location, Email Address	General Mailing Information	Consent / Legitimate Interest		6 months if unread.
Communication	Contact Information	Names, contact details, identification details	To communicate any issue that may arise or which follows interaction with us	Legitimate Interest	Internally / Professional Advisors

STORAGE OF PERSONAL DATA

Some of our third party providers are businesses outside of the EEA in countries, which do not always offer the same levels of protection for your personal data. We do our best to ensure a similar degree of security by ensuring that contracts, code of conduct or certification are in place, which give your personal data the same protection it has within Europe and this privacy policy. If we are not able to do so, we will request your explicit consent to the transfer and you can withdraw this consent at any time.

In particular, any transfer of your personal data made by us to a location outside of the EEA will be governed by the relevant set of model contract clauses approved by the European Commission, which we will make available to you on request.

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. You must not share your password with anyone.

DATA SHARING

We may have to share your personal data with (i) service providers who provide IT and system administration support, (ii) professional advisors including lawyers, bankers, auditors and insurers, (iii) HMRC and other regulatory authorities.

We require all of these third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. They are only allowed to process your personal data on our instructions.

DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator where we are legally required to do so.

YOUR RIGHTS AS A DATA SUBJECT

THE RIGHT TO BE INFORMED

We are obliged to provide clear and transparent information about our data processing activities. This information is provided within this privacy policy.

THE RIGHT OF ACCESS

You may request a copy of the personal data we hold about you, free of charge. Once we have verified your identity, and if relevant any authority or third party requester, we will provide access to the personal data we hold about you.

THE RIGHT TO ACCURATE DATA

When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.

THE RIGHT TO BE FORGOTTEN (ERASURE)

If there is no legal basis or legitimate reason continues to exist for processing your personal data, you may request that we delete the personal data.

THE RIGHT TO OBJECT

You have the right to object to our processing of your data.

Based on our legitimate interests. If you ask us to stop processing your personal data on this basis, we will stop processing your personal data unless we can demonstrate compelling grounds as to why the processing should continue in accordance with data protection laws; and
For direct marketing purposes. If you ask us to stop processing your personal data on this basis, we will stop.

RIGHT TO RECTIFICATION

Individuals have the right to require us to rectify any inaccurate personal data we hold about them. Individuals also have the right to have incomplete personal data we hold about them completed, by providing a supplementary statement to us.

THE RIGHT TO RESTRICT PROCESSING

You may ask us to stop processing your personal data. We will still hold the data, but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies, you may exercise the right to restrict processing:

The accuracy of the personal data is contested;
Processing of the personal data is unlawful;
We no longer need the personal data for processing but the personal data is required for part of a legal process;
The right to object has been exercised and processing is restricted pending a decision on the status of the processing.

CHANGES TO THIS PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT US

Any comments, suggestions about this privacy policy should be emailed to: Privacy@ldjt.co.uk

Alternatively, you can contact us on the below details:

Address:

Old Brewer's House,
76 Wandsworth High Street,
London SW18 4LB

Telephone: 020 3713 0170

COMPLAINTS

Should you wish to discuss a complaint, please feel free to contact us using the ‘contact us’ information above. All complaints will be treated with the upmost confidentiality.

Should you feel you complaint or the processing of your data is unsatisfactory you may escalate the issue to the supervisory body within the United Kingdom. For more information, please visit https://ico.org.uk/global/contact-us/